Privacy Policy

Purpose

Allure MedSpa plastic & cosmetic surgery centre is highly recognized cosmetic clinic in Mumbai, with a track record of delivering safe, high quality and result-oriented cosmetic surgery. Our goal is to offer safe, secure and result-oriented cosmetic surgeries to our every patient without breaching any of the medical ethics, norms & regulation. We are committed to protecting the privacy & confidentiality of the information we handle about you. Allure Medspa is a sophisticated extension of the parent institution Vardan Hospital Private Limited came into existence in 2012, on the other hand, Vardan Hospital Private Limited was established in 2007.

Our surgeon, Dr. Milan Doshi is an Indian board-certified cosmetic surgeon, the surgeon who first brought 4D VASER Liposuction in Mumbai, India and he trained the next generation of cosmetic plastic specialists at the clinic.

Our centre is authorized from the following authorities:

  • MCGM 820057250/PS WARD /COMMERCIAL II,
  • MPCB, SRO-MUMBAI II/BMW_AUTH/190800215,
  • MCA, 88151
  • MMC
  • IMA
  • MCI
  • AMC

Allure Medspa Policy:

Allure Medspa privacy policy sets forth how our surgeon and clinic/centre collect, process, and protect personal data in our possession and control. In the context of this document, the term “personal data” refers to information associated with a known or identifiable person. This encompasses any data that has the potential to distinctly identify or track an individual’s identity, such as their complete name, Social Security Number, credit card details, location information, online identifiers (like an IP address), and so on.

We will keep records, which include medical photographs, of patients who have received treatment at our clinic for a few years following their final treatment session. This practice aligns with the legal requirements mandated by the Indian Government, as these records are categorized as medical documentation.

Our Privacy Policy explains the following:

How we collect, store, use and disclose your personal information

How you may access your personal information

How we protect the quality and security of your personal information; and

How you may seek correction of any personal information we hold.

Collection of Information:

It is required to collect personal information concerning the treating, evaluating, and diagnosing the problem and be proactive with the concern to safeguard our patient’s health & benefits.

The type of information we collect may include:

Personal details (name, address, date of birth, email address, phone numbers, photos);

Your medical history;

Notes made during the course of a medical consultation;

Referral to other health services providers;

Results and reports received from other health service providers; and

Credit card or direct debit information for billing purposes.

We only collect this information when you transect this with us either at the practice over the phone call, via e-mail or via written correspondence.

In some instances, if needed,we collect information from other parties wherever you have been a patient, either it is referring doctors, treating specialist, pathology, radiology, or other health care providers.

In an emergency, we collect information from immediate family, friends or relatives.

General Data Protection Regulations (GDPR):

In compliance with GDPR regulations, it is mandatory to obtain explicit informed consent regarding the utilization of your personal information. When such consent is granted, we may employ this information for various purposes, including but not limited to:

Personalize your browsing experience

Send you information by Post, E-Mail or SMS, WhatsApp or Phone calls

Deliver promotional materials about our products and services through various channels, including postal mail, email, SMS, WhatsApp, or telephone calls

Keep you updated regarding your appointments, cancellations and other information through electronic communication

Please note that this list is neither fully inclusive nor exhaustive and will depend on the specific consents you have given.

We are bound to follow medical ethics & guidelines and never send you information via the third party nor share your data with anyone.

You are free to withdraw the services anytime if you wish to do the same as we have strong regard for our patient’s consent, concern, and comfort. You can inform us about your consent either by a phone call or email.

Use & Disclosure:

Your personal information is only used because of safeguarding your quality health care, personal health, hygiene, and wellness, or in ways, you would reasonably expect us to use it in order to provide you with this service.

We strictly follow practice privacy policy, which includes the following use or disclosure:

To the professional team directly involved in your health care, including treating doctors, pathology services, radiology services and other specialists outside this practice. This can happen either when we request specific tests through referrals or when we receive reports or results from these referrals.

Our medical staffs are well-trained in handling personal information in accordance with privacy, policy, and practice.

To your health insurance fund, Medicare or other organizations responsible for the financial aspects of your care;

To insurers or lawyers for the defense of a medical claim; and/or

To aid in the training and education of fellow healthcare practitioners.

Our practice does not intend to disclose your personal information to overseas recipients.

Information quality/Amendment of your Personal Information:

We aim to ensure that the information we hold about is accurate, relevant, complete, and up-to-date. If you are changing any of the information as per your convenience it is required to update us in advance during the consultation or over the phone call. Our medical staff confirms all the details provided by you regarding your contact detail, place of address, identity proof, etc.

Access to your Personal Information:

You have all the right to access all the information displayed on our Allure Medspa website, either it is written, electronic, including video & photograph. To access your records, you must inform us in writing of your request. There are no charges for providing you with copies of your information. Under the law, you have a right to access personal information we hold about you. Please contact our Clinic Manager for more information on our Access to Medical Records Policy.

Storage:

Our medical practice takes all the steps to protect the security and personal information we hold; by:

Securing our premises;

Using passwords on all electronic systems and databases and varying access levels to protect electronic information from unauthorized interference, access, modification or disclosure; and

Storing hard copy records in secure filing cabinets or rooms that are accessible only to Practice staff.

What personal data we collect and why we collect it?

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created with your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Analytics

Display Advertising extension for Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking, Google Analytics, Google Analytics with anonymized IP, HubSpot Analytics and WordPress Stats
Personal Data: Cookies; Usage Data

Facebook Analytics for Apps

Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

Tag Management

Google Tag Manager
Personal Data: Usage Data

Remarketing and Behavioral Targeting

AdRoll, Google Ads Remarketing and Remarketing with Google Analytics
Personal Data: Cookies; Usage Data

Facebook Audience Network

Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

Children:

We have a strict concern regarding using or collecting personal data relating to children below the age of 18. If you are a parent or guardian of a child under the age of 18 and think that we may have information relating to that child, please contact us. We will ask you to prove your relationship to the child, but if you do so, you may (subject to applicable law) request access to and deletion of that child’s data.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

What happens when you refuse to give personal information?

It is very important to share your personal information with our surgeon at the time of initial consultation as it helps in planning the surgical procedure more effective. But, you are not obliged to share the things which you don’t want to disclose, either for a personal reason or professional purpose. At the point of sharing the things closely associated with surgical concern, we assure you about privacy & confidentiality as we follow medical ethics strictly. If you are not sharing the needed concern, it may limit our ability to provide you with full service.

The Strict rule for using personal information in the interest of direct marketing:

Our privacy policy,the law limits the use of personal information for direct marketing of cosmetic & plastic services offered by us. We do not use your personal information for direct marketing.

Data Security:

Allure Medspa Plastic & Cosmetic Surgery Centre is committed to the security, confidentiality and integrity principle. We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use, and we periodically review our security measures.

The Allure Medspa team uses SSL certificates to provide secure, encrypted communication between our websites and any Internet browser. SSL certificates are key to an organization’s detail, which activates the padlock and the http protocol supports secure connections between the web server and browser. We also employ several different security techniques to protect your personally identifiable information from unauthorized access by users inside and outside the organization.

What should I Do if I have a privacy complaint?

You are free to write to us regarding any sort of complaint in case you have, either it is related to services, safety or security. As we are strongly dedicated to maintaining our privacy policy and doesn’t allow breaching in rules and regulations, nonetheless if you experience and feel any sort of complaint, you can write us and send your words via mail or phone call. We will acknowledge receipt of your complaint within 1-2 weeks, and endeavor to provide a full response within 30 days of receipt.

In case of any complaints feel free to contact us via electronic communication,

Telephone: +91 – 98690 41559

Email: [email protected]

Or write to: 201, Shree Krishna, Opp. Laxmi Industrial Est, Near Fun Republic. New Link Rd, Lokhandwala, Andheri (W), Mumbai – 400053

Third Party Websites:

Allure Medspa website contains links of other websites also and wholly and solely responsible for the authenticity of the content, privacy policies, and validity of the respective websites.

Changes to this Policy:

We reserve the right to modify our Privacy Policy at any time. We will duly inform you of any changes.

Allure Medspa may occasionally update their privacy statement and other statements referenced by it as new treatment, surgeries & services are introduced. These changes will be notified to you via e-mail communication or by placing a prominent notice on our website.

Contact Information:

If you have any concerns or questions about how your personal data is used, please contact us at:

201, Shri Krishna Complex, 2nd Floor, Opposite Yash Raj Films Studio, Close to Fun Republic Cinema and Balaji Telefilms,

New Link Road, Andheri (West), Mumbai – 400053, Maharashtra, India

Mobile: +9198690 41559 | +9198690 19999

Phone: 022 – 26732961/62/63

[email protected]

This website is owned and operated by Allure Medspa Plastic Cosmetic Surgery Centre. Registered Address: 201, Shree Krishna, Opp. Laxmi Industrial Est, Near Fun Republic. New Link Rd. Lokhandwala, Andheri (W), Mumbai – 400053 *General Disclaimer – Results depend on each patient’s circumstances and can vary significantly. Results may also be impacted by a variety of factors including lifestyle, weight, nutritional intake, overall health, and other factors. Consult your Specialist Plastic Surgeon (ASPS) for more information. These details are general in nature and are not intended to be medical advice or constitute a doctor-patient relationship. Surgery risks and complications are covered in detail during a consultation. *Photography Disclaimer – Unless our photograph(s) or image(s) are marked with a copyright signal and surgeon’s name or group name, they are licensed stock photography, not actual patients. For patient images, visit our Before and After Surgery Galleries. Note: results can vary from patient to patient and that all invasive surgery carries risks. Be sure you do your research before proceeding.